About Us

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About BuildYourSite.com

BuildYourSite.com is dedicated to helping small business owners use the power of the web to build and grow their businesses. We currently serve over 12,000 customers in all 50 states and 7 countries around the globe.

We have never outsourced our technical support like many companies these days. Our team of friendly and dedicated professionals have one focus, to provide the absolute best customer service possible in order to help you grow your business.

Our Team

Tem    

Tem Balanco - President & CEO

Tem is co-founder and CEO of BuildYourSite.com. Tem's experience as a web design consultant in the late 1990's served as the inspiration to start BuildYourSite.com. He is passionate about design, marketing and advertising. Tem was born in South Africa and raised in Sacramento, CA. He loves to participate in triathlons with his wife and enjoys wine tasting.

Tony    

Tony Balanco - Vice President

Tony is co-founder and Vice President of BuildYourSite.com. Tony oversees the daily operations of BuildYourSite.com. His eye for detail ensures our customer service always exceeds expectation. Tony was also born in South Africa and raised in Sacramento, CA. He loves new technology and spending time with family and has been a long time fan of the Walking Dead tv show.

Mark    

Mark Muyskens - Tech Support Associate

Mark serves as one of our friendly technical support representatives. Mark is always happy to assist customers no matter what issue they are experiencing. Mark also assists with server admin issues within BuildYourSite.com. He loves snowboarding, always up for a weekend trip to the mountains and likes to take long walks on the beach.

Marcus    

Antonio Marcus Ward - Tech Support Associate

Marcus serves as one of our friendly technical support representatives. He helps customers with all hosting support and site builder related issues. Marcus proudly served his country as an intelligence and supply specialist in the U.S. Army. He loves Apple gadgets and drag racing at the Sacramento Raceway in his K-series Honda.

Jason    

Jason Eason - Tech Support Associate

Jason recently joined our team. He was born and raised in Sacramento. He provides phone and chat support to our customers with various support needs. He's big into surfing, mountain biking, and getting his workout on at the gym. His favorite thing to do, however, is spend time with his daughter.

Erica    

Erica Duarte - Design Associate

Erica was born in San Jose, CA. She graduated with a Bachelor of Arts degree in Design from San Jose State University. She assists customers of all experience levels with their logos, graphics and website design needs. She's a huge 80s fan, movies like Flash Dance, Breakfast Club, etc. She can't wait for Marvel's Avengers 2 to come out.

Justin    

Justin Krahn - Design Associate

Justin was born and raised in Sacramento. He graduated with a Bachelor of Arts degree in Design from UC Davis. He assists customers with any design needs ranging from logos, custom graphics and website design and more. He loves spending time with his dogs, friends and family.

Josh    

Josh Baker - Chat Sales Associate

Josh is originally from Kansas City. He currently serves as our chat sales associate and helps with pre-sales questions, questions about our features as well directing support issues to our support team during off-peak hours. Josh likes to program PHP and has a goal to travel to a new country every year.

Our Office

Our offices are located in historic downtown Sacramento, California.

Our Infrastructure

Our commitment to quality extends not only to our people, but to our choice of hosting equipment. Our top of the line hosting infrastructure ensures your website is available on the Internet, 24/7/365.

  • N+1 Data Center

  • Secured Access

  • Dell Servers w/ Equallogic Storage

  • Temperature Controlled Environment

  • Diverse Routed Networking

  • Uninterruptible Power

 

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